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Frequently Asked
Questions
Private Water
Supplies
draft
General Information
Maintaining
Your Well
Water
Treatment Units
Well Drilling
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Frequently Asked Questions
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What percentage of Canadians
rely on private water supplies?
An estimated 25% percent of Canadians, living primarily in
rural areas, rely on private wells, cisterns or other sources for
their drinking water. It must be emphasized that these
individuals have the sole responsibility for ensuring the safety
of their water supply. The most important concern for safe water
in these systems is microbiological safety since the presence of
a microbiological risk can and will have an immediate acute
effect on those who consume the water. Chemical contamination
problems do occur and frequently while of concern, the condition
is not normally of an acute health concern. Exceptions may be
when there is a chemical transport accident in the vicinity, or
there is or has been excessive or inappropriate use of
fertilizers or pesticides.
What can be done to protect
the quality of well water?
Action for ensuring the microbiological safety of well water
is paramount and comes down to frequent testing and adequate
well-head protection. It is recommended that water be tested
regularly for bacteriological quality, and be further tested for
chemical contamination if that is suspected. Any changes in
clarity, colour, odour or taste can indicate chemical
contamination, and tests should be carried out if this occurs.
Depending on the province, bacteriological testing of well water
is done either by the provincial health laboratory or by
certified private laboratories, but at the owners expenses. All
new wells are required to be tested, retesting is left up to the
owner. Tests for chemical contamination are normally referred to
private laboratories, although some provinces will analyze water
for nitrates. The Environmental Health Division of the local
Health Unit is able to supply information on possible
contaminants which are known to be found in local wells or water
supplies, and will help interpret results of chemical and
bacteriological tests.
How do wells become
contaminated?
Groundwater
can become contaminated in several ways:
Geologic formations may remove some contaminants. For example, metals like lead and mercury can become attached to soil particles. Nitrate levels can be reduced in the aquifer through denitrification. The likelihood that groundwater could become contaminated depends on:
Contaminants move most easily through coarse-textured soils (sand and gravel) and fractured bedrock. But even clay soils can have fractures that allow the movement of contaminants. Once contaminants have reached an aquifer, they are difficult and expensive to remove. High levels of a contaminant in an aquifer can make the water unfit and unsafe to use.
Where can I get more
information on groundwater and well testing in my province?
The provinces have labs to which you can take water to be
tested for more information on this service in your province
follow the hyperlink for groundwater testing information in your
province?
| Alberta | Nunavut |
| British Columbia | For information on groundwater in Ontario click here, for a list of Public Health Units click here. |
| Manitoba | Prince Edward Island |
| New Brunswick | Québec |
| Newfoundland | Saskatchewan for general information or click here for farm well testing. |
| Northwest Territories | Yukon |
| Nova Scotia |
What do I do if my water
tests positive for microbiological contamination?
Well water should be tested regularly for bacterial
contamination and laboratories will measure both the total
coliform levels and test for E.coli. The presence of
coliform could indicate that the water has been contaminated by
fecal matter. The presence of E. coli indicates that water
is contaminated by fecal matter. Drinking water should
contain no more than 10 total coliform bacteria per 100 mL of
water, and absolutely no E.coli. If well water exceeds
these parameters the water should be "shock treated,"
and if possible the source of the contamination found and
eliminated. Shock treatment involves adding normal unscented
household bleach to the well water, the amount of bleach added
depends on the depth and diameter of the well. In some cases this
treatment may be sufficient to eliminate the problem. However, if
it does not, a disinfection device can be installed. A
disinfection device should not be used as a replacement for a
safe water supply. If the water supply is chronically
contaminated by fecal material, a new water supply must be found.
Disinfection devices are not commonly used by well owners - most
assume, once the well has been approved for use that their water
will remain safe.
What disinfection devices are
available for private water supplies?
These fall into two types: those that use chemical
disinfectants and those which use Ultra Violet (UV) light. They
are most important for persons being supplied from rural private
well systems.
Chemical disinfection devices introduce disinfectant chemicals into the incoming water. Ideally this should take place before any storage tank system, so as to provide a residency time that allows the disinfectant to work. The disadvantage of this system is that it will also introduces an odour and taste effect to the water, which some consumers find objectionable. These devices may have control systems on them that can shut down the water supply system if the chemical source has been exhausted and the disinfection process stopped. There are two principal chemical disinfectants chlorination and ozonation.
What is chlorination and how
does it work?
Chlorination destroys disease-causing bacteria, nuisance
bacteria, parasites and other organisms. It also removes soluble
iron, manganese and hydrogen sulfide from water. One of the main
advantages to chlorination is that it is a proven technology, and
chlorine provides residual protection which can protect against
re contamination. Devices which continuously chlorinate a
homes water supply are available, these use an injector to
introduce chlorine into the system, water must be in contact with
chlorine for 15 minutes to completely kill all bacteria Chlorine
must be maintained at a level at which it can be tasted in water
to ensure disinfection. Further treatment is often undergone in
order to remove particulate matter and to de-chlorinate the water
immediately before drinking using carbon filters to remove the
taste and odour effects.
What is ozonation and how
does it work?
In these units ozone is produced by a generator and pumped
through the water to be treated, it oxidizes contaminants and is
effective in removing bacteria and microorganisms. Ozone units
may also remove other contaminants like organic pesticides.
Additional filtration is needed to remove parasites and
particulate matter. It offers some residual protection against
re-contamination, but this effect is short-lived. This technology
is easy to install and maintain. However, it can be expensive,
and the unit must be properly maintained to shield against excess
ozone escaping, and to maintain the necessary mixing ratio of
ozone to water.
What is ultraviolet
disinfection and how does it work?
Ultraviolet light treatment uses ultraviolet light to
disinfect water or reduce the amount of heterotrophic
(non-harmful) bacteria. This method uses no chemicals, and
produces no taste or odour. It takes only a few seconds of
exposure to disinfect the water, is easy to install and
relatively inexpensive. However, it is effective in ensuring only
the microbiological safety of the water, and further treatment is
needed to remove any parasites and other contaminants. The device
is installed so that water passes around the UV light which is
illuminated only when the water is flowing through the system. A
high intensity light disinfects the water as it passes around the
light source. If the water is not clear, the turbidity or
dissolved solids in the water may form on the surface of the UV
light source, slowly diminishing the effectiveness of the
process. Again, modern devices have a fail safe, shut off switch
which prevents water from flowing through a non-functioning
device. The advantage of UV light systems is that they do not
affect the taste or odour of the water, although they are more
costly to purchase and operate.
How can I treat the
taste odour or appearance of my water?
The appearance,
taste and smell of drinking water is usually more obvious to the
consumer than the bacterial quality. Chemicals such as iron,
manganese, calcium hardness and sulphide, often common in private
water supplies, can impart disagreeable taste and odours. These
problems pose no threat to human health, and the water is safe to
drink without further treatment, however, there are devices
available to correct these problems, but they do not disinfect,
and in some cases can accumulate any existing bacterial
contamination. Below are specific devices commonly used in rural
settings. Other treatment devices are described in the CMHC/CWWA
pamphlet regarding Water Quality - Public Water Supplies. These
treatment devices should only be used in water that is already
microbiologically secure. Before any treatment device is
purchased, the water should be tested, to ensure that the best
and most economic treatment is selected.
What is hard water and how do
you treat it?
Groundwater dissolves rocks and minerals releasing calcium
and magnesium ions that cause water to be hard. Hard water can
leave scales or deposits in kettles and water heaters and
inhibits the performance of soaps, shampoo and detergents.
Softening water makes it more suitable for washing and prevents
deposits in appliances and pipes. Water softeners work by
exchanging the unwanted calcium ions with sodium or potassium and
do so using special resins. All softeners need to be recharged on
a regular basis (depending on their capacity and the volume of
water softened. The recharge water is discharged into the sewer
line if it is attached to municipal supply system or into a
sceptic tank if attached to a well water supply. The water
produced with a sodium exchange system is not generally
recommended for drinking or cooking due to its increased sodium
content. Both the sodium and the potassium softeners decrease
essential mineral content and have the potential of bacterial
growth. Softened water is also not recommended for watering house
plants, lawns and gardens due to its sodium or potassium content.
Wastewater from the softener recharging cycle is not believed to
overload or reduce the effectiveness of small septic systems, but
there have been examples of the leachate re-entering the
groundwater source for the well, thus increasing the sodium and
calcium content of the source water. Sodium free water
conditioners are available that claim to remove calcium by either
catalytic bars or magnetic means. However the effectiveness of
either of these methods is questionable and it is the position of
the Canadian Water Quality Association (CWQA) that they do not
work.
Who
governs well drilling?
Most jurisdictions have regulations governing the construction of
water wells. Such regulations set out minimum construction
standards for all types. The main purpose of the standards is to
keep surface water and foreign matter out of wells and aquifers.
Regulations cover:
Where
can I locate a new well?
Location plays an important role when planning a new
well or upgrading an existing one. Well locations need to meet
the minimum separation distances specified by your local
provincial or state regulations. Greater separation distances
should be allowed wherever possible. Most provinces have
regulations that make requirements regarding the minimum
separation distance between wells and potential contamination
sources. For specific requirements in your province search the
legislation database.